Privacy Policy

Last Updated: October 2023

At Highnoteperformance Store, we value your privacy as much as we value the premium quality of our motorcycle accessories and gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motorcylestore.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Details: Name, email address, telephone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: Username, password, purchase history, preferences
• Communications: Records of your correspondence with us if you contact our support team

Technical Information

• Device Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, products, and services
• Location Data: Information about your location, which we may derive from your IP address

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• To process and fulfill your orders for premium motorcycle products from brands like Vance & Hines, Rev’it!, Givi, and Oxford
• To manage your account and provide you with customer support
• To communicate with you about orders, products, services, and promotional offers
• To personalize your shopping experience and improve our website
• To prevent, detect, and investigate fraud, security breaches, and other prohibited or illegal activities
• To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping and delivery partners
• IT and infrastructure providers
• Marketing and analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Our security measures include:

• Industry-standard encryption technology for data transmission
• Secure payment gateways with advanced fraud detection
• Regular security assessments and updates to our systems
• Limited access to your personal information to employees who need it to perform their job functions

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we’re committed to implementing security measures that reflect the seriousness with which we approach your data protection.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of any inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to certain legal obligations
• Restriction: You can request restriction of processing of your personal information
• Portability: You can request a copy of your personal information in a structured, machine-readable format
• Objection: You can object to processing of your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including:

• Essential cookies required for the operation of our website
• Analytics cookies to understand how our website is used
• Functionality cookies to recognize you when you return to our website
• Advertising cookies to deliver relevant advertisements to you

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: