Last Updated: October 2023

1. Introduction

Welcome to Highnoteperformance Store! By accessing our website at motorcylestore.com and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. Our store specializes in premium motorcycle accessories and gear, catering to motorcycle enthusiasts who value quality, performance, and style.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not engage in any fraudulent activities, including using stolen payment methods.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Ensure that you are of legal age to enter into binding contracts in your jurisdiction.

Failure to comply may result in termination of your account and legal action.

3. Products and Services Description

Highnoteperformance Store offers a curated selection of high-quality motorcycle accessories and gear, including but not limited to:

  • Accessories: Premium add-ons to enhance your motorcycle’s functionality and appearance.
  • Brands: Carbonado, Cobra, Evotech, Givi, Icon, Oxford, Rev’it!, ROK Straps, S&S Cycle, Vance & Hines.
  • Categories: Lighting, Luggage/Backpacks, Motorcycle Maintenance, Motorcycle Storage, Parts.

We strive to provide detailed product descriptions and images. However, slight variations in color or design may occur due to screen settings or manufacturing updates.

Note: Some items, such as opened Motorcycle Maintenance products or installed Lighting products, are non-returnable for safety and hygiene reasons. Please refer to our Returns & Exchanges Policy for details.

4. Order and Payment Terms

Order Processing

  • All orders are processed within 1-2 business days after payment confirmation.
  • You will receive an order confirmation email once your payment is verified.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment details on our servers.

Shipping

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment.
  • International Shipping: We ship worldwide, excluding most Asian countries and select remote areas. Delivery times may vary.

You are responsible for any customs fees or import duties for international orders.

5. Returns, Exchanges, and Refunds

We want you to be completely satisfied with your purchase. Our Returns & Exchanges Policy includes:

  • You have 15 days from the date of receipt to initiate a return or exchange.
  • Contact us at [email protected] with your order details and reason for return.
  • Return shipping costs are the customer’s responsibility unless the return is due to our error.
  • Refunds are issued to the original payment method within 5-10 business days for credit/debit cards and 3-5 business days for PayPal.

Non-Returnable Items: For safety reasons, opened Motorcycle Maintenance products, installed Lighting items, or products not in original condition cannot be returned.

6. Intellectual Property

All content on this website, including logos, text, images, and product designs, is the property of Highnoteperformance Store or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

Highnoteperformance Store is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.

We ensure that all products meet high-quality standards, but we are not responsible for misuse or improper installation of items. Motorcycle accessories should be installed and used according to manufacturer guidelines.

8. Privacy and Data Protection

We value your privacy and handle your personal data in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein. We do not sell or share your data with third parties for marketing purposes.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States, specifically the state where our company is registered. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Lisbon, US 44432.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Response Time: 1-2 business days
  • Address: 2714 Arlington Avenue, LISBON, US 44432

Thank you for choosing Highnoteperformance Store. We are committed to providing you with exceptional products and service.